Data Analyst | Quality Analyst | Program Specialist
Metro Manila, Makati, Philippines
Hello! I have experience in technical operations and quality assurance. In my previous role as a Program Specialist, I provided technical support, troubleshot hardware and software issues, coordinated with clients, and managed daily operations. I also contributed to expanding our program from 2 schools to 20 schools. As a Quality Specialist, I focused on maintaining quality standards, analyzing customer feedback, identifying areas for improvement, and providing coaching to improve performance. One thing I can say about myself is that I started my previous roles without prior experience in those specific fields. However, I was able to learn, adapt, excel in my responsibilities, and grow with the company. I believe this shows my willingness to learn, my adaptability, and my commitment to doing well in every role I take on. With my problem-solving skills, attention to detail, and experience in technical support and quality assurance, I believe I can provide effective solutions and a positive customer experience. I'm excited about the opportunity to bring these skills to your team, continue learning, and contribute to the company's success. Thank you for your time and consideration!
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