Executive Assistant| Xero and GHL Certified
Cebu
Hello! I'm Bianca Nina Pineda, an experienced Executive Virtual Assistant with over 11 years of customer service experience, including 8 years in technical support, 5 years as a Technical Team Leader, and several years supporting Australian and U.S.-based businesses as an Executive Assistant and Operations Specialist. I specialize in executive support, operations, customer service, CRM management, calendar and inbox management, property management support, project coordination, and process improvement. I'm proficient with tools such as GoHighLevel (Certified), HubSpot, Salesforce, Zendesk, Xero, Google Workspace, Microsoft Office, Trello, Asana, ClickUp, and Slack, and I quickly adapt to new systems. What sets me apart is my reliability, attention to detail, and proactive approach. I don't just complete tasks—I anticipate needs, solve problems, and help business owners stay organized so they can focus on growing their business. With a background in Computer Engineering, I'm also comfortable troubleshooting technical issues and explaining them in simple, easy-to-understand language. As a wife and mother of two, I value stability, commitment, and building long-term professional relationships. If you're looking for someone who is dependable, organized, and genuinely invested in your success, I'd love the opportunity to support your business.
HT Analyst, full_time
May 2018 to May 2026