Real Estate Virtual Assistant | Transaction Coordinator
Zamboanga del Sur
Hi! I’m Ferdinand Amor Estorias, a Virtual Assistant from the Philippines with over four years of experience in social media management, administrative support, customer service, and business operations. Throughout my experience, I’ve managed social media accounts, created and scheduled content, handled customer inquiries, coordinated orders and schedules, maintained records, and supported day-to-day business operations. I also have training in Virtual Assistance, bookkeeping, and virtual real estate assistance. One of my biggest strengths is being adaptable. I can quickly learn new tools and processes, work independently, and stay organized even when handling multiple tasks. I’m also detail-oriented and proactive when it comes to solving problems and making sure tasks are completed properly. What sets me apart is that I don’t just focus on completing tasks—I try to understand the client’s goals and find ways to make their work easier and more efficient. I’m reliable, easy to communicate with, and genuinely enjoy helping businesses grow and operate smoothly.
The Matcha Tokyo, full_time
Dec 2025 to Jun 2026
Assisted with administrative tasks and daily office support. Coordinated customer orders and ensured timely fulfillment. Monitored inventory levels and assisted with stock management. Supported daily store operations to maintain efficient workflow. Collaborated with team members to deliver a positive customer experience.
Cafe Amara, full_time
Aug 2024 to Oct 2025
Coordinated staff schedules and supervised daily team operations. Maintained operational records and handled administrative tasks. Supported day-to-day business operations and process improvements. Supervised employee training, onboarding, and performance. Managed inventory, stock levels, and cash handling procedures.
La Moda, full_time
Nov 2021 to Feb 2024
Managed multiple social media platforms and maintained brand presence. Created, scheduled, and published engaging social media content. Responded to customer inquiries and managed online community engagement. Coordinated client communications and maintained professional relationships. Processed online orders and scheduled deliveries. Maintained transaction records and business documentation. Provided administrative support to ensure smooth daily operations. Delivered excellent customer service through timely communication and problem resolution.