HR Customer Support Professional | Onboarding | Recruitment | Policy
Rizal
I’m a people-focused professional with experience across HR and customer support, specializing in recruitment, onboarding, and employee relations. I’ve supported the full employee lifecycle—from sourcing and interviewing candidates to ensuring a smooth onboarding experience and handling day-to-day employee concerns. In my role, I’ve worked on maintaining accurate timekeeping, supporting compliance with labor laws and company policies, and helping create structured yet efficient HR processes. At the same time, my background in customer support has strengthened my communication skills, allowing me to handle concerns with empathy, clarity, and professionalism. I’m currently looking to grow in roles where I can continue building strong people experiences—whether in HR operations, or customer support.
Zapato Inc., full_time
Jul 2025 to May 2026
Strategic Candidate Sourcing & Screening Employee Onboarding & Training Timekeeping & Attendance Monitoring Employee Engagement & Retention Employee Relations & Policies