Virtual Assistant | Property Management
Cebu
I’m a remote professional with around 4 years of experience working with clients in different roles, including virtual assistance, administration, customer support, recruitment and property management. I’m comfortable handling day to day admin, client communication, scheduling, research, data entry, follow ups, cold calling and coordinating with different people and teams. I’ve also managed rental properties, worked with contractors and tenants, and handled different online platforms and software. I’m pretty adaptable and usually pick up new tools and systems quickly. I’m used to working independently, managing my own workload and keeping things organised without needing to be micromanaged. Most of my work has been remote, so I’m comfortable communicating with clients through email, chat and calls and working across different time zones. I’m always open to learning something new and taking on different types of projects where I can be useful.
Brittany Brothers Properties Ltd, freelance
Jan 2024 to Present
Manage day to day operations of a UK HMO property portfolio, including tenant management, rent collection, maintenance, compliance, contractors and property expenses. • Maintained quarterly tenant occupancy at around 99% by keeping rooms occupied and dealing with vacancies quickly. • Maintained a high rent collection rate, with arrears kept to around 1%. I regularly follow up with tenants and manage arrears in line with the relevant procedures and legal requirements. • Improved tenant quality and reduced payment issues by making sure prospective tenants go through proper referencing before being accepted. • Kept utility costs within the allocated annual budget by monitoring usage and managing smart thermostats across the properties, helping prevent unnecessary energy spending. • Coordinate maintenance and contractors, making sure issues are followed up and completed properly. • Manage property compliance, certificates, inspections and other administrative requirements.
Alloyed, contract
Oct 2023 to Jan 2024
• Sourced candidates exclusively via LinkedIn using advanced search techniques and targeted outreach, building and managing a strong candidate pipeline • Collaborated with hiring managers to understand recruitment needs and develop effective sourcing strategies • Maintained CRM systems with accurate candidate data and tracked all recruitment activity throughout the process • Contributed to employer branding initiatives on LinkedIn to attract top talent