DATA PROCESSING ANALYST
Tarlac, Bamban, Philippines
I have experience in U.S. business tax registration, data processing, client support, and administrative tasks. In my current role as a Data Processing Analyst at SupportNinja, I handle business tax registrations across multiple U.S. states by entering and verifying client information, navigating state tax portals, and ensuring accurate and complete submissions. I also handle sensitive client information, including banking and account-related information, communicate with clients to resolve discrepancies and request missing or valid information, and assist with payment-related tasks for selected clients. I am also currently working as a trainer, where I help guide and support team members, explain processes, provide feedback, and help ensure that work is completed accurately according to established procedures. These experiences have strengthened my communication, organization, attention to detail, problem-solving, and ability to manage high-volume tasks while maintaining quality. I am reliable, adaptable, and willing to learn new tools and processes to provide quality support as a Virtual Assistant.
SupportNinja, full_time
Nov 2025 to Present
As a Data Processing Analyst, I handle U.S. business tax registrations, verify and process client information, navigate state tax portals, and ensure accurate submissions. I communicate with clients regarding missing or incorrect information, handle sensitive banking and account-related details, and assist with payment-related tasks. As a trainer, I also guide team members, explain processes, provide feedback, and help maintain accuracy and quality in daily operations.