E-Commerce and Business Growth.
Metro Manila, Quezon City, Philippines
With over 10 years of combined experience in digital design, e-commerce, order management, customer service, and technical support; I work alongside e-commerce brands as a true extension of their team and not just someone they reach out to when they need help.
Personal Branding, freelance
Mar 2020 to Present
• Founder of Weekend Vagabond, an e-commerce brand with an active Etsy store, Instagram presence, and AI-assisted content workflow. • Designed full brand identity systems in Canva. • Published 3 books on Amazon KDP — cover design, interior formatting, and full publishing workflow. Offer end-to-end KDP publishing services. • Built AI automation workflows using n8n and Make; managed e-commerce operations on Shopify, Etsy, and Gumroad. • Develop a web-based app called Tiny Wins—The app helps users notice progress and celebrate small steps, featuring 1-tap victory logging, a private cloud file vault, and a personalized dashboard with daily activity tracking and gentle nudges.
Remotask, freelance
Jun 2019 to Feb 2021
Annotated and labeled LiDAR point cloud data for machine learning and autonomous vehicle projects. Maintained high accuracy standards by following strict annotation and quality guidelines. Identified and classified vehicles, pedestrians, and environmental features using specialized tools. Skills: Data accuracy, problem-solving, attention to detail, AI data workflows
Afni, full_time
Feb 2019 to May 2019
Responsible for handling and resolving customer inquiries, billing concern, and technical resolution via chat platform. Managed approximately 30 chats per day from customers. Maintained detailed records of interactions, ensuring accuracy and compliance with company policies. Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Accenture, full_time
Oct 2012 to Dec 2018
Perform core business process transactions involving data entry/data capture according to defined methods, procedures, and standard delivery solutions. Apply understanding of assigned business process to identify gaps and propose continuous improvement measures, maintain high customer satisfaction ratings by processing transactions accurately. Processed high-volume transactions with accuracy and attention to detail. Collaborated with cross-functional teams to resolve transaction discrepancies promptly.