Paul G.

Executive Assistant

Rizal

Overview

Directly oversees a high-performing unit of 13–15 frontline agents, ensuring strict adherence to shift schedules and peak productivity levels. Beyond core team management, serves as a strategic assistant to the Operations Manager, streamlining departmental workflows by managing executive calendars, coordinating cross-functional meetings, and synthesizing complex operational data into actionable reports.

Skills and Tools

• Calendar Management
• Google Calendar
• Email Management
• Meeting Coordination
• Google Drive
• Google Workspace
• Google Meet
• Microsoft Office
• Microsoft 365
• Microsoft Teams
• File Organization
• Document Management
• Microsoft Excel
• Microsoft PowerPoint
• Zoom
• Microsoft Outlook
• Microsoft Word
• Travel Booking
• Travel Coordination
• Task Management
• Internet Research
• Office Management
• Scheduling
• Client Communication