Healthcare CSR|Medical Billing Claims|HIPAA Compliant|1+ Yr Exp
Pampanga
Dedicated Healthcare Support Specialist with 1 year and 2 months of hands-on experience in US medical insurance claims processing, prior authorization, and patient-provider coordination. Skilled in accurate documentation, follow-up resolution, and strictly adhering to HIPAA privacy standards. I am organized, detail-oriented, reliable with deadlines, and ready to provide efficient remote support for medical billing, scheduling, and administrative tasks.
Buwelo an Exactstar Company, full_time
Jan 2025 to Apr 2026
My main responsibilities included handling inbound and outbound calls with patients, healthcare providers, and insurance companies. I managed end-to-end medical insurance claims, coordinated resolution for pending and denied claims, processed appeals, and submitted supporting documents like medical records and prior authorizations. I also maintained accurate records, strictly followed HIPAA privacy and security rules to protect sensitive patient information, and ensured timely follow-ups until claims were resolved. My experience has given me strong knowledge of US healthcare workflows, insurance processes, and the attention to detail needed for this Virtual Medical Assistant role.