Experienced Dispatcher,appoinment setter and crm specislist
Philippines
ive been working as a dispatcher,appointment setter and customer service representative particularly in locksmith service for over a year with hands experienxe in client communication,in my previous job,i manage dispatch operation and supporting field technicians and also i manage customer service acrross multiple channel.
Bz locks and key, full_time
Dec 2024 to Jan 2026
I managed incoming calls and scheduled jobs using CRM tools like workiz.I prioritized urgent lockouts,coordenated technician availability,and kept customers update throughout the process and ensure smooth operation