Office Manager / Virtual Assistant
Philippines
Executive and Administrative support Professional with 15+ years of experience providing high- level to executives, managing operations, and streamlining workflows across corporate, academic, and remote environments. Skilled in executive assistance, operations management, CRM administration, and client relations. Recognized for delivering efficient solutions, improving process effectiveness, and ensuring seamless executive and team support in fastpaced, global organizations.
Genius Law
Feb 2024 to Dec 2025
• Supervise the Processing Department in all areas of the operations • Process and file Surplus Funds Recovery Claims • Submit Loss Mitigation / Loan Modification Applications to the Servicer • Coordinate with the Servicer for Follow-ups and status updates • Review Document Compliance • Assist in Customer Inquiries and Support Calls • Update the GL Lead System • Keep track and monitor Staff workloads • Delegate tasks to the team and resolve basic escalation issues • Address staff concerns for the department