Medical Virtual Assistant
Philippines
I have experience working as a Medical Virtual Assistant, supporting healthcare professionals with both administrative and patient coordination tasks. My responsibilities have included managing patient scheduling, handling appointment confirmations and follow-ups, maintaining electronic medical records (EMR/EHR), verifying insurance information, and assisting with medical documentation. I am also comfortable handling patient inquiries, coordinating referrals, and ensuring that daily workflows run smoothly for healthcare providers. In terms of skills, I bring strong attention to detail, excellent communication abilities, and a deep understanding of patient confidentiality and HIPAA compliance. I am proficient in common healthcare administrative tools, scheduling platforms, and EMR systems, and I am highly organized when managing multiple tasks at once. I also have experience handling sensitive patient information with professionalism and care. What makes me stand out is my ability to combine efficiency with empathy. I understand that behind every task is a patient who needs care and attention. I focus on being reliable, proactive, and solution-oriented so that healthcare providers can focus more on delivering quality care rather than administrative burdens. The value I bring to clients is dependable support that improves efficiency, enhances patient experience, and reduces workload. By ensuring that administrative tasks are handled accurately and on time, I help clinics and medical professionals operate more smoothly and provide better service to their patients.
Foothealth Center-Podiatry (MEDVA) , full_time
Jan 2025 to Apr 2026
-Coordinate and schedule patient appointments, ensuring optimal utilization of provider schedules. -Providing support and assistance for both doctors and patients. -Get a referral letter from patient’s Primary care provider’s office Strict adherence and compliance with the HIPAA policy -Call insurance company to verify patient’s eligibility and benefits
Plume (HELLO RACHE) , full_time
Feb 2021 to Feb 2024
-Providing administrative support including data entry, appointment scheduling, email management and time keeping. -In charge of health promotion, new patient intake and explaining care plans and carry out doctor’s order -Send lab order requests and relay patients their lab result -Bill and process patients medication refill.
Cognizant Technology Inc. , full_time
Oct 2019 to Nov 2020
-Managing inbound and outbound calls to and from patients, providers and healthcare insurance companies regarding inquiries, appointments and data verification. -Fax RX/CMN to the doctor’s office and follow-up if not signed yet -Process diabetes supply order of the patient. -Request Prior-Authorization on behalf of the patient
Urgent Surgical & Medical Care Hospital , full_time
Mar 2011 to Jun 2012
-Getting vital signs of patient, monitoring and doing bedside care -Assessing, planning, implementation and evaluation of effectivenursing therapy -Providing patients medication and assessing their overall health