Customer Support | Cutsomer Service Representative
Philippines
As a Customer Service Officer (2025–2026) in the telecommunications industry, I provided support for service inquiries, account updates, billing concerns, and basic technical troubleshooting while maintaining high customer satisfaction. I bring strong communication skills, problem-solving ability, and technical knowledge, allowing me to resolve issues efficiently and clearly. What sets me apart is my patience, empathy, and focus on first-contact resolution, ensuring customers feel heard and supported. I add value by improving customer retention, minimizing repeat concerns, and delivering professional, reliable service that strengthens client trust and brand reputation.
Jedlian Holdings Inc., contract
Oct 2025 to Feb 2026
Provided customer support for telecom services, handled inquiries, update, and technical concerns while ensuring high customer satisfaction.