Social Media Manager | Graphic Designer | Executive Assistant
Metro Manila
Hi, I’m April, a Virtual Assistant with 5 years of experience supporting businesses with administrative tasks, client communication, CRM management, lead generation, and social media. I’m organized, reliable, quick to learn, and comfortable working independently. I take ownership of my work and always aim to deliver quality results on time.
State of Nirvana, full_time
May 2026 to Aug 2026
1. Created engaging graphics, reels, and short-form videos for social media. 2. Supported lead-generation campaigns and conducted outreach to connect with potential clients. 3. Performed accurate data entry and maintained organized, up-to-date records. 4. Responded to inquiries and provided timely assistance to clients and prospects. 5. Created and distributed email blasts to support marketing campaigns and audience engagement.
Real Estate Company, part_time
Feb 2025 to Feb 2026
1. Managed calendars, scheduled meetings, and organized appointments to ensure smooth daily operations and efficient time management. 2. Maintained and updated databases, performed data entry and encoding, and conducted data cleaning and scrubbing to ensure accurate and organized records. 3. Created newsletters and supported administrative operations using tools such as Monday.com, Google Sheets, Google Workspace, and Microsoft Office.
J Mortgage Marketing Agency, full_time
Aug 2024 to May 2026
1. Managed digital content operations for 50+ clients, ensuring content was scheduled, reviewed, and delivered accurately and on time across multiple platforms. 2. Used Metricool to schedule social media posts, monitor performance analytics, and maintain organized content calendars. 3. Used Asana to manage tasks, track project progress, and coordinate deadlines for client deliverables and content workflows. 4. Used Milanote to organize content ideas, branding references, campaign planning, and creative workflows for social media projects. 5. Reviewed monthly video and graphic content, created captions aligned with each client’s brand voice, coordinated client approvals, and ensured consistent branding across all published content.
Teleperformance, full_time
Jul 2021 to Aug 2024
1. Handled prior authorizations and managed both cold and warm calls with patients and healthcare providers, ensuring clear communication and efficient processing. 2. Interpreted insurance benefits, including billing details, copays, deductibles, and coverage information to provide accurate support and guidance. 3. Delivered high-quality customer service by addressing inquiries with empathy, accuracy, and professionalism in a fast-paced call center environment.