Medical Virtual Assistant | AR and Claims Specialist
Rizal
Hello! I am a dedicated Virtual Assistant with experience in healthcare support, administrative tasks, medical claims, scheduling, customer service, and data management. I am detail-oriented, organized, and eager to learn new skills that can help businesses grow and operate smoothly. I have experience handling communications, reports, record-keeping, and insurance-related tasks while maintaining professionalism and accuracy. What sets me apart is my strong work ethic, adaptability, and commitment to providing reliable support. I always aim to deliver quality work, meet deadlines, and build positive working relationships with clients. I would be glad to contribute my skills and become a valuable part of your team. Thank you for taking the time to get to know me, and I look forward to working with you!
Dr. Mobicare, full_time
Jun 2025 to Mar 2026
In my previous role, I managed schedules and appointments for laboratory staff and equipment to ensure smooth daily operations. I handled emails, phone calls, and other correspondence while preparing reports and important documents such as inventory records and safety protocols. I also maintained accurate databases for sample tracking and test results, coordinated with different departments, and managed the ordering of laboratory supplies and equipment. In addition, I ensured compliance with laboratory policies and safety regulations at all times. Through my strong organizational and multitasking skills, I helped improve workflow efficiency, maintained accurate records, and supported timely completion of daily laboratory operations.
Harbor Audiology and Hearing services, full_time
Jan 2024 to May 2025
I have experience handling insurance verification, claims filing, denial management, appeal disputes, and payment posting. I am knowledgeable in reviewing patient insurance coverage, submitting accurate claims, and following up on denied or rejected claims to help ensure timely reimbursement. I also have experience preparing and processing appeals for disputed claims while maintaining accurate payment records and account updates. Through my attention to detail and strong problem-solving skills, I was able to support efficient revenue cycle processes and help improve claim resolution and payment accuracy.
Med-Metrix, full_time
Nov 2021 to Jan 2025
I have experience following up on medical claims, reviewing claims for accuracy, and ensuring all required information and documentation are properly submitted. I am skilled in tracking and reporting claim trends to help identify recurring issues and improve claim resolution processes. I also communicate professionally with healthcare providers, insurance representatives, and patients regarding claim updates, denials, and billing concerns. In addition, I have experience submitting necessary documents for insurance appeals and assisting in resolving disputed or denied claims efficiently. My strong attention to detail and organizational skills helped support accurate claims processing and timely reimbursement.
NTT Data Services, full_time
May 2020 to Nov 2021
I have experience determining authorization requirements for healthcare providers and assisting in the submission of authorization requests to insurance companies. I am knowledgeable in reviewing insurance guidelines, verifying required documentation, and coordinating with providers to ensure accurate and timely authorization processing. Through my strong attention to detail and communication skills, I was able to help minimize delays, support efficient approval processes, and maintain smooth coordination between providers and insurance representatives.
Hinduja Global Solutions, full_time
May 2014 to May 2020
I have experience managing inbound calls from patients and healthcare professionals, ensuring that inquiries are handled promptly and professionally. I am skilled in reviewing medical claims to ensure accurate processing and payment according to provider contracts, as well as identifying and resolving discrepancies when needed. I also have experience in claim denial management and handling appeals to help ensure proper reimbursement and resolution of issues. In addition, I provide and coordinate the submission of medical notes and supporting documentation to insurance companies as required, helping to ensure compliance and smooth claims processing. My strong communication, attention to detail, and problem-solving skills allow me to support efficient and accurate revenue cycle operations.