kenneth c.

Aspiring Virtual Assistant

Philippines

Overview

Willing to learn new things through seminars and training if necessary. Works well under pressure to meet deadlines and also, I am focused on what I have do to make all the tasks done.

Skills and Tools

• Microsoft Excel
• Microsoft Word
• Microsoft Teams
• Google Calendar
• Outbound Calling
• Outbound Marketing
• Email Management
• Email Support
• Chat Support
• Customer Support
• Virtual Assistant

Work History

• Customer Service Representative

  Concentrix

  Jul 2023 to Dec 2026

  I am a Customer Service Representative in a ride hailing app where I am assisting drivers with their orders through inbound calls, chat and emails. I was moved to another LOB for merchant support and I am assisting them with the onboarding of their store from the app by doing outbound calls, email and even setting up an appointment with me using Calendly and / or Google calendar that was integrated to Salesforce.

• Customer Service Representative

  Inspiro

  Oct 2019 to Feb 2023

  I am a Customer Service Representative where in, I handled, inbound calls and selling premium membership to the Customers.