Entry-Level Virtual Assistant | BPO Agent
Philippines
Total of six years in BPO industry with different accounts from telco, sales and financial. Aspiring Virtual Assitant with skills like being resourceful of finding ways to gather helpful information and can think out of the box to help myself throughout in resolving difficult situations, organization to files and schedules, critical thinking skills to solve issues fast, open minded and flexible to whoever or whatever in store me in this journey of my career. Technically knowledgeable since I used to fix services and devices' settings, and I can do many more. As I always said whenever I have a client interview, As a motivated entry-level Virtual Assistant, I bring reliability, strong organization skills, and a commitment to continuous learning. Though new in the field, I offer dedication, adaptability, and a strong work ethic to support your business needs.
Ubiquity, contract
Mar 2019 to Nov 2020
Customer support, answerung general questions,activation and deactivation of accounts,process refunds or reimbursements, add auto payment, etc.