Executive Assistant
Cavite
Hello! I'm Rickzander Abonitalla, a dedicated Executive Assistant and Customer Support professional with experience in the telecommunications, healthcare, insurance, and hospitality industries. I specialize in providing exceptional customer service while supporting executives with calendar management, email correspondence, scheduling, research, document organization, and other administrative tasks. With extensive remote work experience, I am highly organized, detail-oriented, adaptable, and able to manage multiple priorities efficiently. What sets me apart is my proactive approach, strong communication skills, and commitment to delivering reliable, high-quality support. I take pride in helping businesses stay organized, improving customer satisfaction, and ensuring daily operations run smoothly.
Premium Finance LLC, full_time
Aug 2025 to Apr 2026
Manage daily communication through email, phone calls, SMS, and messaging platforms. Conduct outbound cold calls to potential leads to introduce products or services. Qualify leads by asking relevant questions and identifying customer needs. Schedule appointments for sales teams or business owners with interested prospects. Maintain and update calendars, ensuring all appointments are properly booked and organized. Send follow-up emails, SMS, or messages to confirm appointments and nurture leads. Handle inbound inquiries and respond professionally and promptly across all communication channels. Record and update lead information, call outcomes, and appointment details accurately. Coordinate schedules between clients and internal teams to avoid conflicts or missed appointments. Maintain a consistent and professional communication tone aligned with business goals. Ensure timely follow-ups to increase conversion rates from leads to appointments.