Rica A.

Executive Assistant | Healthcare Operations & Administrative Support

Bulacan

Overview

I provided a high-level administrative, operational, and marketing support to healthcare executives, including the CEO and COO. Manage day-to-day administrative workflows, project coordination, CRM and database management, reporting, content planning, communications, and operational tasks. Support leadership with organizing priorities, maintaining systems, coordinating deliverables, and ensuring recurring business tasks are completed accurately and on schedule. Key Skills: Executive & Administrative Support Healthcare Operations Project Coordination Calendar & Task Management CRM Management ActiveCampaign Data Management & Reporting KPI Tracking Social Media Management Content Planning & Scheduling Canva & Graphic Design Video/Short-Form Content Editing Email & Newsletter Management Microsoft Office 365 Google Workspace Documentation & SOP Development Research & Data Entry Confidentiality & HIPAA Compliance Communication & Cross-functional Coordination

Skills and Tools

• Data Entry
• Content Creation
• Content Writing
• Social Media Management
• Scribe
• Medical Transcription
• Task Management
• Medical Records
• Microsoft Outlook
• Microsoft Excel
• Zoom
• Discord
• Email Management
• Calendar Management
• Email Marketing
• ActiveCampaign

Work History

• Medical Scribe

  EOH, part_time

  Dec 2024 to Present

  Provided virtual clinical and administrative support for healthcare providers, including SOAP note preparation, EMR management, patient record updates, and HIPAA-compliant documentation. Experienced in supporting functional medicine workflows, managing patient information in Practice Better, and assisting with healthcare operations.

• Executive Assistant

  Innovative, full_time

  Feb 2024 to Present

  Provided executive and administrative support to a US-based senior company by assisting with CEO and COO operations tasks, managing emails, preparing reports, organizing spreadsheets, updating CRM records, coordinating marketing activities, and supporting daily business workflows. Handled confidential information and maintained accurate documentation while helping improve operational efficiency.