Customer Service
Batangas, Lobo, Philippines
BS Tourism Management fresh graduate with hands-on experience in customer service, guest relations, and resort operations. Having completed a 600-hour rotational internship at Anahaw Farm and Resort across Front Office, Food & Beverage, and Housekeeping, I bring practical skills in handling inquiries, resolving guest concerns, and delivering high-quality customer care. Equipped with a strong background in tourism dynamics and client satisfaction, I am eager to apply my strong communication, adaptability, and service-oriented mindset to a full-time Customer Service role.
Anahaw Farm and Resort Inc., internship
Feb 2026 to May 2026
Completed 600 hours of rotational training across Food & Beverage, Front Office, and Housekeeping departments at Anahaw Farm and Resort. Managed guest check-ins, handled inquiries, and delivered front-desk customer service to ensure a seamless guest experience. Assisted with dining setups, order processing, and table service during daily resort operations and private events while upholding strict food safety standards. Prepared guest rooms, inspected facilities, and maintained inventory control to ensure high housekeeping standards. Worked closely with cross-functional resort teams to handle high guest volume efficiently during peak hours and weekend events.