Senior Customer Service Representative
Cavite
Customer service professional with 8 years of experience in inbound, outbound, and email support, plus 2 years of leadership experience. Skilled in customer relations, problem-solving, complaint resolution, and team management. Detail-oriented, adaptable, and committed to delivering excellent customer experiences.
Optum Global Solutions, full_time
Nov 2020 to Present
Iqor, full_time
Apr 2018 to Nov 2020