Sales Customer Support Specialist | Client Acquisition Expert
Negros Occidental
I am a results-driven Client Acquisition and Sales professional with more than 5 years of experience handling both inbound and outbound calls across different industries. Throughout my career, I have developed strong expertise in engaging customers, identifying their needs, and confidently presenting products and services that provide real value. My background includes cold calling, lead generation, customer support, and sales conversion, with experience in high-volume BPO environments. I am skilled in handling objections professionally, building rapport quickly, and consistently maintaining a positive and persuasive communication style that drives results. What sets me apart is my resilience, adaptability, and ability to stay composed under pressure while still delivering strong performance. I take pride in being consistent, goal-oriented, and highly focused on turning conversations into successful outcomes. I am also highly disciplined with time management and committed to meeting or exceeding targets. I bring not only experience, but also a strong work ethic, a customer-first mindset, and a genuine passion for helping businesses grow through effective communication and sales execution.
APEX Reva PH, full_time
Jun 2024 to Apr 2026
In my role at Apex REVA, I began as an ISA (Inside Sales Agent) where I was responsible for handling outbound calls, qualifying leads, engaging potential clients, and setting appointments for the sales team. I consistently maintained strong performance in a high-volume sales environment, demonstrating persistence, effective communication, and strong objection-handling skills. After 8 months of consistently ranking in the Top 3 of the ISA leaderboard, I was recognized for my performance and contracted as a Client Acquisition Specialist. In this elevated role, I took on greater responsibility in directly converting prospects into long-term clients through strategic outreach, relationship building, and consultative selling. For 6 consecutive months, I successfully acquired 5 high-value clients who remain active and working with Apex REVA to this day. This achievement reflects my ability not only to generate leads, but to close deals and build lasting client relationships that contribute to sustained business growth. Throughout my tenure, I developed a strong track record in sales performance, consistency, and client conversion, proving my capability to excel in both lead generation and full-cycle client acquisition roles.