Virtual Assistant (Career Shifter, IT Background)
Philippines
I am a detail-oriented professional with a strong IT background and experience supporting teams through administrative, technical, and organizational tasks. I am highly organized, reliable, and quick to learn new tools, and I’m eager to apply my skills to support clients efficiently as a Virtual Assistant.
Willis Towers Watson
Mar 2020 to Dec 2024
Manage quality to ensure that products work for customers and the business expectations. Reviewing business requirement, clarifying and reporting any inconsistencies. Preparation of QA related documentation such as test coverage, test cases using Gherkin syntax, test evidences and test reports. Perform Functional, Integration, User Interface, SQL related queries in the database Proactively assess and align dependencies, integration and functional solution during grooming, planning and reviews to solve the problem in the best way (quality, time, extensibility) Objectively communicate progress and blockers during DSM or team meeting Efficiently deliver testing first time right to be validated by peer review Effectively articulates to stakeholder/team any testing risks and action plan to mitigate through meeting, email or RAID logs Actively share knowledge through regular KT, CoP, documentation and other form of exchanging information both locally and globally Compliant and advocates QA standards and guidelines throughout release cycle e.g Test cases, evidence, defect, RCA, desk checks, etc. Early identification of new and impacted functionality candidate for automation