IT/Technical VA | Troubleshooting, QA Web Support
Davao del Norte
I am an Information Technology professional pursuing a BS in Information Technology, with hands-on experience in technical support, software testing, troubleshooting, web application development, REST APIs, databases, and technical documentation. I have used Claude Code for codebase investigation, AI-assisted debugging, issue analysis, and implementation support across multi-file development projects. My experience also includes reproducing bugs, reviewing system behavior, testing APIs with Postman, working with Git and GitHub, troubleshooting integration issues, and documenting technical findings clearly. I can support clients with technical troubleshooting, website and web application tasks, QA testing, issue documentation, API-related work, digital tool setup, structured project organization, and coordination with developers. I am detail-oriented, adaptable, comfortable learning new systems, and able to communicate technical information clearly to both technical and non-technical users.
Appward Technology Solutions Inc., internship
May 2026 to Present
Supported software development, testing, and technical documentation by tracking project updates, maintaining organized records, and documenting technical issues and system behavior. Investigated application issues, reproduced bugs, reviewed system behavior, and communicated findings to support troubleshooting and resolution. Used Git, GitHub, REST APIs, databases, and AI-assisted workflows to inspect codebases and support debugging, testing, and implementation tasks.