Customer Chat Support/Entry level Video editor
Metro Manila, Caloocan, Philippines
Hi! I’m Christian! 👋An aspiring Video Editor passionate about turning simple footage into engaging, creative, and scroll-stopping content.I create videos for TikTok, Reels, YouTube Shorts, and social media using CapCut and Canva.✨ Creative • Detail-Oriented • Reliable • Always LearningLet’s turn your ideas into videos worth watching Also I assist customers and team members by providing friendly, professional, and reliable support. I help address questions and concerns, provide accurate information, and ensure that each interaction is handled with patience and understanding. I also help promote a positive customer experience by listening to feedback, resolving issues efficiently, and working closely with the team to find effective solutions. Key Responsibilities: Assist customers with questions, concerns, and requests. Provide clear, accurate, and timely information. Handle customer concerns professionally and empathetically. Help resolve issues and escalate complex concerns when necessary. Maintain a positive and welcoming experience for customers. Communicate and coordinate effectively with team members. Collect customer feedback and help identify areas for improvement. Short-form video editingReels, TikTok amp; YouTube ShortsLong-form YouTube editingCaptions and animated textB-roll and stock footageTransitions and motion graphicsAudio cleanup and sound effectsColor correctionContent repurposing
IntouchCx24/7, full_time
Dec 2024 to Nov 2025
Provided professional customer support by handling inquiries, resolving customer concerns, and providing accurate information about products, services, orders, and account-related requests. Responded to customers through email, chat, and other communication channels while maintaining a friendly and professional approach.
VXI Global Solution, full_time
Oct 2023 to Dec 2024
Experienced in providing email and back-office support by responding to customer inquiries, handling requests, resolving issues, and maintaining accurate records. Skilled in managing emails, updating customer information,
Flexi Finance Asia, full_time
May 2017 to Oct 2020
Focused on developing business strategies and fostering client relationships to drive growth. A Business Development Manager is responsible for identifying new business opportunities, building strong relationships with clients, and helping the company increase its sales and revenue
Abenson Ventures, full_time
Oct 2010 to Oct 2015
Coordinated daily retail sales operations, assisted customers, processed orders and documentation, monitored inventory, prepared sales reports, and worked closely with sales teams, suppliers, and customers to ensure smooth and efficient operations.