Data entry / Administrative assistant
Cebu
I'm a detail-oriented professional with over 7 years of customer service experience and a growing passion for administrative support. I enjoy organizing data, maintaining accurate records, and helping businesses stay efficient. I've been developing my skills in Excel, HubSpot CRM, and data management through continuous learning and hands-on practice. I'm eager to apply my experience, expand my skill set, and provide reliable administrative support as I transition into the Virtual Assistant industry.
Synchrony, full_time
Dec 2020 to Jul 2026
Worked as a Customer Service Associate at Synchrony, providing support for credit card and banking account inquiries. Assisted customers with account management, billing, payments, disputes, and fraud-related concerns while ensuring account security, maintaining accurate records, and delivering efficient, high-quality customer service in a fast-paced environment.
Virtual Bridge, full_time
Mar 2020 to Dec 2020
Worked as an Appointment Setter at Virtual Bridge, contacting prospective clients to schedule appointments for credit repair services. Qualified leads, maintained accurate customer records, managed follow-ups, and coordinated appointments while providing professional and courteous customer interactions.