Jessica M.

Executive Virtual Assistant | Operations, CRM Scheduling

Batangas

Overview

I help busy business owners and executives stay organized, respond to clients, manage their schedules, and keep day-to-day operations moving without having to handle every detail themselves. With 3+ years of Virtual Assistant experience, I’ve supported businesses with: • Calendar & appointment management • Inbox and client communication • CRM management and follow-ups • Customer support & issue resolution • Lead management & appointment setting • Administrative and operational support • Social media content & video editing • Basic bookkeeping and accounts receivable I’m comfortable working independently, managing multiple priorities, following up without being asked, and keeping tasks organized from start to finish. My goal is simple: make your workload lighter and make sure nothing falls through the cracks. Tools I’ve worked with: Google Workspace, Microsoft Office, Canva, Adobe Suite, GoHighLevel, Zoho, Zendesk, RingCentral, Outlook, TikTok, YouTube, Airbnb, VRBO, Booking.com, and other business platforms. If you need someone who can take ownership of the work, communicate clearly, stay organized, and keep things moving, I’d be happy to help. Available for full-time remote work.

Skills and Tools

• Calendar Management
• Task Management
• CRM Management
• Social Media Management
• Email Management
• Data Entry
• Short-Term Rental Management
• Google Drive
• GoHighLevel
• Shopify
• Google Calendar
• Google Workspace
• Travel Booking
• Discord
• Slack
• Project Management
• ClickUp
• Monday.com
• Lead Generation
• Microsoft Word
• Process Documentation
• SOP Creation
• Quality Control
• Office Management
• Meeting Coordination
• Appointment Booking
• Scheduling
• Internet Research
• Notion

Work History

• Executive Assistant

  Bosswell, LLC, full_time

  Jul 2025 to Jul 2026

  Managed calendars, emails, and client communications Handled Shopify orders, products, and customer support Tracked tasks and maintained CRM systems

• Service Accommodation Assistant

  Empowered Stay, full_time

  Oct 2024 to May 2025

  Handled guest communications, bookings, and calendars Coordinated check-ins, check-outs, and payment updates

• Executive Assistant

  Webist Pro, part_time

  Jan 2024 to Nov 2025

  Managed executive calendars, inboxes, and daily admin tasks Supported campaigns and client tracking using CRM tools

• Marketing Specialist / Executive Assistant

  Concreit, full_time

  Jul 2023 to Sep 2024

  Managed schedules, emails, client follow-ups, Supported marketing tasks, campaign and content support

• Virtual Assistant – Airbnb

  House Manage Co, full_time

  Apr 2023 to Nov 2024

  Managed bookings, guest inquiries, and scheduling Tracked guest interactions and follow-ups in CRM