Virtual Assistant
Cavite
In my previous role with a U.S.-based e-commerce company, I handled live chats, emails, support tickets, and administrative tasks while providing timely and accurate assistance to customers. I also have experience as an office assistant and accounting assistant, where I developed strong organizational, data entry, record-keeping, and attention-to-detail skills. I am highly organized, a fast learner, and comfortable using various online tools and working independently. I am confident that my experience and strong work ethic would make me a valuable addition to your team.
Touchpoint Solutions Inc., part_time
Jan 2025 to Mar 2026
Handled email inquries, tickets and live chat using ZOHO Desk. Place orders, refund, replacements using Shopify. Assists customers with inquiries and issues related to a company's products and services.
Valor Global Inc., full_time
Apr 2022 to Apr 2026
Engages with customers to promote and sell a company ' s products or services. Responsible for building relationships with potential and existing clients, identifying their needs, and demonstrating how the company ' s offerings can fulfill those needs
X-Power Technology, Inc, full_time
Jan 2022 to Apr 2022
Support month-end/year-end closing processes, assist with budget preparation, and handle payroll. Perform monthly bank reconciliations and reconcile account discrepancies
IGT Solutions, full_time
Dec 2021 to Dec 2022
Listen to customers ' questions and concerns and provide answers or responses. Provide information about products and services. Take orders, calculate charges, and process billing or payments
Techlocity, full_time
Jan 2020 to Aug 2021
Responsible for supporting the daily administrative and operational tasks of an office environment. Filing documents, maintaining records, and managing database.