Customer Service Representative | Technical Support | Data Entry
Pampanga, San Fernando, Philippines
Hi, I'm Jimuel, a customer service and support specialist with over three years of experience in customer service, technical support, back-office operations, and data entry. I enjoy helping customers, solving problems, and making sure every task is completed accurately and on time. I'm detail-oriented, dependable, and quick to learn new systems and processes. Whether it's handling customer inquiries, managing data, providing technical support, or assisting with administrative tasks, I always aim to deliver quality work and make a positive impact. I'm excited to work with clients who value reliability, professionalism, and great communication.
ProbeCx, full_time
Nov 2022 to Apr 2026
At ProbeCX, I provided customer service, technical support, and back-office assistance by resolving customer concerns, troubleshooting technical issues, processing accurate records, and managing legal documentation. I consistently exceeded performance goals, ranked as a top performer every month, and regularly earned some of the highest incentives on my team through strong customer service, attention to detail, and reliable results.