AIRA A.

Executive Assistant Operations Professional

Rizal

Overview

Hi, I’m Kim, your Executive Assistant and Operations partner. I help business owners and busy executives get their time back by keeping daily operations, CRM, and sales pipelines running smoothly. With experience in customer success, workflow automation, and pipeline management, I turn messy processes into organized, efficient systems. What I bring: Executive & Operations Support: Inbox, calendar, scheduling, reporting, and day-to-day coordination CRM & Sales Pipeline Management: Clean data, timely follow-ups, and a pipeline that actually moves Workflow Automation: Streamlining repetitive tasks so your team can focus on growth Customer-First Communication: 6 years in the call center industry as a CSR and Subject Matter Expert, so I communicate clearly, solve problems fast, and keep clients happy

Skills and Tools

• Calendar Management
• Email Management
• Data Entry
• Internet Research
• Travel Coordination
• Google Workspace
• Document Management
• Task Management
• File Organization
• Google Meet
• Microsoft Office
• Microsoft 365
• Microsoft Teams
• Microsoft Outlook
• Microsoft Word
• Microsoft Excel
• Zoom
• Slack
• Project Management
• Asana
• Trello
• Monday.com
• ClickUp
• Process Documentation
• SOP Creation
• Scheduling
• Appointment Booking
• Client Communication
• Loom
• Notion