Property Management VA /Helping PMs Save Time Streamline Operations
Leyte, Ormoc, Philippines
Hi! I’m EL Gene Zapata I’m a dedicated Property Management Virtual Assistant who helps property managers and owners stay organized and efficient. I specialize in: 🏠 Handling AppFolio tasks — from owner onboarding, maintenance coordination, and lease preparation to data updates. 💬 Managing website inquiries, drip email campaigns, and landing pages through Constant Contact. 📅 Creating monthly marketing calendars, video reels, and Marketplace posts to boost visibility. ⚙️ Technical support such as Google App Script forms, fillable PDFs, and Monday.com automations. I enjoy finding simple ways to make operations smoother — whether it’s automating workflows, improving communication, or saving time for property managers. If you’re looking for a reliable and proactive VA to support your property management team, let’s connect!
Properties Management Company (USA), freelance
Oct 2024 to May 2026
Promoted after 6 months from the Admin role to Operations Manager due to exceptional performance. Led the onboarding process by directly communicating with property owners, gathering property details, and managing data entries into AppFolio. Designed graphics for events, listings, and email drip campaigns using Canva and Constant Contact to enhance overall property visibility. Coordinated closely with the leasing and maintenance teams to ensure smooth day-to-day operations.
Properties Management Company (USA), freelance
Apr 2024 to Oct 2024
Scheduled appointments, responded to tenant inquiries, and coordinated with maintenance and leasing departments. Utilized AppFolio and Google Workspace to manage leasing workflows and maintain organized records.