Customer Support | Administrative Assistant | Virtual Assistant
Sorsogon
Business owners and busy professionals often lose valuable time to administrative tasks, follow-ups, and record management. I help keep operations organized, communication clear, and workflows running smoothly so teams can focus on what matters most. My experience spans administrative support, customer service, records management, reporting, and stakeholder coordination. I am skilled at handling day-to-day operations, maintaining accurate documentation, managing schedules, tracking tasks, and providing professional support in fast-paced environments.
FEU Roosevelt Rodriguez, part_time
Aug 2022 to May 2026
• Managed administrative workflows including scheduling, reporting, documentation, and record tracking for multiple classes • Maintained databases of 100+ records using Microsoft 365 tools with high accuracy • Prepared structured weekly and monthly reports for performance tracking and documentation • Organized digital systems and maintained updated records for easy retrieval and monitoring
Bulan North Central School-A, contract
Oct 2020 to Jun 2022
• Tracked student progress and maintained structured records using spreadsheets • Coordinated communication between stakeholders regarding schedules and requirements • Assisted in organizing educational activities and monitoring completion of tasks • Managed documentation and reporting to ensure accurate data tracking
Zabel's Fashion Gallery, contract
Apr 2019 to Sep 2026
• Handled customer inquiries and resolved concerns via in-person and online channels • Managed product listings, inventory updates, and order tracking using spreadsheets and Shopee • Maintained customer records and ensured accurate data entry • Supported daily operations and ensured timely completion of customer requests • Delivered consistent customer service and follow-up communication