Customer Support| Intercom and Salesforce| Admin CSR VA| Servicem8
Benguet
have over 5 years of experience in customer service, handling phone, email, and chat support across different industries, including finance, retail, and e-commerce. I’m also experienced in administrative tasks such as data entry, scheduling, dispatching, and preparing quotations for an HVAC business. I’m organized, detail-oriented, quick to learn new tools, and always willing to learn new things. What sets me apart is my patience, adaptability, and commitment to providing reliable support. I take my responsibilities seriously and always do my best to make work easier for the people I assist.
EVAP, contract
Sep 2026 to Present
I provide customer support and assist with daily HVAC business operations, including handling customer inquiries, scheduling service appointments, coordinating technician dispatch, preparing and sending quotations, following up with customers, and updating service records. I also help organize job details and communicate with customers to ensure smooth and efficient service.