Real Estate | Lead Generation | Administrative & Operations
Cebu, Lapu-Lapu, Philippines
Hi! I’m Rosemarie, a Virtual Assistant with experience in real estate support, lead generation, cold calling, appointment setting, administrative support, customer service, research, data entry, CRM management, reporting and day-to-day business operations. I’ve supported real estate businesses with property and owner research, lead qualification, follow-ups, appointment setting, CRM updates, SMS/email communication, and maintaining accurate records. I also have experience with administrative tasks, spreadsheets, reporting, email management, invoice and expense tracking, Amazon Seller Central, and customer service. I’m familiar with tools including Salesforce, REISift, SmrtPhone, CallTools, Landlord Studio, Wave, Amazon Seller Central, Google Workspace, Outlook, GHL, Asana, Slack, Canva, and more. I’m dependable, willing to learn, and comfortable following established processes. I believe mistakes are part of learning, but what matters is taking responsibility, learning from them and improving. I’m looking for a long-term opportunity where I can support the team, stay organized, and continue growing. Available for long-term remote work and flexible with learning new tools and workflows. 💻 My Work Setup - Laptop with extended monitor - Jabra noise-cancelling headset - EMEET OfficeCore M0 Plus Speaker Phone - Reliable 500–600 Mbps internet connection - Backup WiFi UPS - Power station (cheaper version for now)
NLM Properties, LLC, part_time
Sep 2025 to Feb 2026
- Conducted cold calling to identify and qualify property leads - Managed leads, follow-ups, and appointment setting - Handled SMS/email communication and maintained the CRM/database
Anton & Emerson LLC x Zoom Property Buyers LLC x Milemma Realty, full_time
Jan 2024 to Jun 2025
- Qualified and closed property leads; managed appointments and follow-ups - Conducted database management using BatchDialer & Outlook - Supported administrative tasks including reporting and email handling
Avery Home Solutions LLC, full_time
Oct 2022 to Dec 2023
- Cold-called homeowners to verify property condition, motivation, timeline, and price, and scheduled qualified appointments - Managed consistent follow-ups via calls, texts, and emails to move leads forward - Used REISift, Smrtphone, and CallTools for lead generation, tracking, and updates.
Labo Holdings, LLC, full_time
Feb 2022 to Sep 2022
- Contacted potential leads and property owners to generate interest and qualify prospects. - Set appointments while handling high call volumes and building client rapport. - Maintained accurate CRM records to support sales and follow-up opportunities.
Eleven Twenty Investments, full_time
Sep 2020 to Sep 2021
- Cold call property owners to generate leads, set appointments, and manage homeowner inquiries. - Handled administrative tasks including inbox management, data entry, research and CRM upkeep. - Supported social media activities by updating content and monitoring engagement.
TechMahindra Philippines, full_time
Apr 2020 to Sep 2020
- Provided real-time customer support via chat for product inquiries, orders, and promotions - Assisted customers with concerns while delivering timely and accurate resolutions - Maintained and updated customer records, follow-ups, and interactions in Salesforce CRM
TechMahindra Philippines, full_time
Jan 2020 to Apr 2020
- Responded to customer inquiries and provided support through email communication. - Send promotions and newsletters to members to drive engagement and retention. - Utilized Salesforce CRM for customer records, email campaigns, and follow-ups.
TechMahindra Philippines, full_time
Oct 2019 to Jan 2020
- Managed customer inquiries, complaints, and sales leads across phone, email, and chat channels. - Built relationships with customers, ensuring timely resolution and quality support. - Maintained Salesforce CRM for accurate records, follow-ups, and sales tracking.
TechMahindra Philippines, full_time
Aug 2019 to Oct 2019
- Served as a Trainer and Point of Contact (POC) for the healthcare account Episource, LLC, guiding consultants on Medicare/Medicaid Risk Adjustment processes and assisting providers with proper insurance documentation. - Provided training and daily support to team members, helping them handle high-volume inbound and outbound calls while using Salesforce CRM and Cisco Dialer to manage provider communication. - Conducted consultant training, coordinated with QA and management, and supported project reporting and documentation.
TechMahindra Philippines, full_time
Jun 2016 to Sep 2019
- Researched and retrieved medical records for Medicare/Medicaid Risk Adjustment to ensure compliance and accuracy. - Assisted providers and facilities with insurance processes and documentation, improving workflow efficiency. - Handled inbound and outbound calls through Salesforce CRM and Cisco dialer.