April P.

Virtual Professional with 10+ years experience

Iloilo

Overview

Hello, my name is April Pareja, and I am an experienced customer support, administrative, and language training professional with over 10 years of experience across customer service, education, hospitality, real estate, and executive support. My background includes roles in customer care, technical support, ESL instruction, training, sales and marketing, and personal assistance, which have helped me develop strong communication, organization, problem-solving, and client management skills. [NEW CV] NEW CV I am confident in handling virtual professional tasks such as email and calendar management, customer communication, documentation, online research, data organization, basic technical support, and administrative coordination. I am also proficient in MS Office, internet booking tools, Moodle, Google Classroom, copywriting, and customer service support.

Skills and Tools

• Calendar Management
• Google Calendar
• Email Management
• Internet Research
• Travel Coordination
• Travel Booking
• Microsoft 365
• Google Forms

Work History

• Tech support expert

  Asurion, full_time

  Jan 2023 to Jul 2026

  Technical support for Verizon customers

• Senior Sales Associate

  WNS, full_time

  Sep 2021 to Aug 2022

  Hotel Bookings and sales