General Virtual Assistant
Batangas
Detail-oriented General Virtual Assistant with experience in customer support, administrative tasks, lead generation, email and calendar management, data entry, and document organization. Skilled in Google Workspace, Canva, Adobe tools, Zoom, Loom, and basic CRM/CMS platforms. I’m organized, adaptable, and reliable, with a strong focus on helping clients stay productive and operations run smoothly.
Direct Client | Mr. Andres Sinohui, freelance
Nov 2023 to Present
Created storyboard sketches, digitized approved pages, and colored comic book illustrations. Designed original characters for the client’s comic story. Used Adobe Illustrator, Adobe Fresco, and Sketch to complete detailed visual artwork. Helped bring the client’s story to life through consistent and high-quality artwork.
Direct Client, full_time
Nov 2022 to Jun 2026
Wrote SEO-optimized articles as a ghostwriter for a direct client. Used ChatGPT and Jasper AI to support content creation and improve efficiency. Fact-checked and edited AI-generated content to ensure accuracy and quality. Documented and organized finished articles using Google Sheets.
Amazon, contract
Jul 2021 to Feb 2023
Supported customers and drivers by resolving package delivery issues. Assisted with package tracking, address concerns, and shipping recommendations. Handled inquiries through phone, chat, and email with professionalism and accuracy.
FreeUp, freelance
Jan 2019 to Mar 2021
Communicated with clients through chat, phone, and email. Assisted with customer concerns, freelancer coordination, and issue escalation. Reached out to potential customers and encouraged account registration. Promoted VIP account upgrades to existing clients.