QuickBooks Online ProAdvisor | Admin Support
South Cotabato, Banga, Philippines
Transforming numbers into clear insights so business owners can make financial decisions with certainty, not guesswork. Dedicated to streamlining your backend operations through precise bookkeeping and seamless administrative management.
Bungyod SLP Association, full_time
Apr 2024 to Oct 2025
Core Responsibilities Daily Retail Cash Reconciliation: Manually reconciling physical cash register drawers, sales receipts, and credit logs against daily grocery store sales to eliminate cash variances. Manual Inventory & Vendor Tracking: Maintaining physical ledgers to track grocery stock movement, log incoming supplier invoices, and manage accounts payable for local wholesalers. Member Capital & Patronage Calculation: Manually calculating individual member share capital, alongside tracking their grocery store purchases to compute accurate annual patronage refunds. Preventing Retail Financial Leaks: Establishing strict physical paper trails and cross-checks that minimize inventory shrinkage, cash discrepancies, and unrecorded grocery waste. Optimizing Store Cash Flow: Turning raw sales books into clear insights so the Board knows exactly which grocery items drive profit, ensuring cash is spent on fast-moving stock instead of guesswork. Protecting Member-Owner Trust: Providing clean, auditable records that prove grocery store profits are being accurately tracked and fairly redistributed back to the community members.
TTEC , contract
Dec 2015 to Feb 2018
Multi-Service Technical Troubleshooting: Diagnosing and resolving complex connectivity, hardware, and provisioning issues for customer cell phones, digital TV configurations, high-speed internet routers, and email clients. Network & Device Configuration: Provisioning remote network resets, guiding subscribers through hardware power-cycles, and configuring complex IMAP/POP3 email protocols across various operating systems. Ticket Lifecycle Management: Managing real-time ticketing systems to document network outages, device glitches, and service disruptions, seamlessly scheduling technician dispatches when physical line repairs were required. Restoring Essential Household Services: Rapidly resolving multi-product tech failures to restore vital communication and entertainment links, significantly reducing customer downtime and frustration. Preventing Unnecessary Truck Rolls: Minimizing company operational costs by resolving intricate equipment and software glitches remotely, eliminating the need to dispatch expensive physical technicians. Securing Subscriber Account Retention: Transforming high-stress service drops into reliable technical solutions, directly preserving customer loyalty and preventing account cancellations.