Amazon E-commerce Specialist | Listings, SEO Marketplace Growth
Rizal
I’m an Amazon and e-commerce specialist with 5 years of experience managing product listings, marketplace operations, catalog issues, inventory, and account support across multiple international marketplaces. I’ve worked with Amazon Seller Central in the US, Canada, UK, Europe, Australia, and other regions, handling listing creation and optimization, variation setup, flat files, category updates, Brand Registry issues, suppressed listings, inventory troubleshooting, and Seller Support cases. I also have experience with eBay, Walmart, Target, and other marketplaces, along with tools such as Helium 10, Data Dive, Keepa, ChannelAdvisor/Rithum, Canva, and Excel/Google Sheets. I’m organized, detail-oriented, and comfortable working independently. My focus is simple: keep listings accurate, solve marketplace issues quickly, and help make day-to-day e-commerce operations easier to manage.
iBuy, contract
Apr 2026 to Jul 2026
Managed product listings across four ChannelAdvisor accounts for Best Buy Canada and US marketplaces. Identified and resolved listing errors to ensure products were successfully published on Best Buy. Fixed and optimized more than 10,000 product listings across Canadian and US accounts. Corrected missing or invalid attributes, category mappings, pricing, and Best Buy marketplace requirements. Monitored error reports and listing statuses to maintain accurate, active, and compliant product listings. Performed bulk updates to improve listing efficiency and reduce unresolved marketplace errors.
EMAPTA, full_time
Mar 2025 to Apr 2026
Amazon: Product listing creation and optimization, variation setup, account management, FBA shipment coordination, Brand Registry, A+ Content, and Brand Store creation. eBay: Product listing creation and optimization to improve visibility and conversion. Updated product pricing to maintain accuracy and competitiveness. Monitored and updated inventory levels to ensure accurate stock availability. Australian Pet Store Website (Budget Pet Products): Product listing management, including content creation, tagging, and accurate product categorization. Created and configured CMS settings for the Budget Pet Products website. Updated website layouts and content to support marketing campaigns. Listed products from the Budget Pet Products website and exported product information to Vet World website
Sojourn Consulting, full_time
Jan 2024 to Dec 2025
Maintained marketplaces account health: Monitored and optimized account performance to ensure compliance with platform policies. Appealing violations, if any, to resolve issues. Coordinating FBA and AWD shipments for Amazon, managing LTL, FTL, and ground logistics to ensure efficient inventory movement and timely delivery to fulfillment centers. Listing renewed and refurbished products on all marketplaces using ChannelAdvisor API. Manually creating or listing products through flat files or bulk listing, including product variations in Amazon. Processed FBA reimbursement claims: Filed claims for FBA shipment issues using Sifted Tool for timely resolution and compensation. Performed SEO using Data Dive, Zonguro, and Helium 10 to optimize product visibility and search rankings. Managed Amazon private label account, handling optimization, product listings, A+ content, brand story, and brand store. Assisted clients with account strategies, including deals, discounts, promotions, coupons, and FBA or AWD recommendations. Product listing for eBay, Newegg, Target+ and Walmart. Designing and setting up eBay stores and Walmart Shops, including customizing the store layout, optimizing product listings, and implementing branding elements to enhance user experience and increase visibility. Creating and designing A+ content and Amazon Brand Stores Basic editing using Canva. Coordinated end-to-end order fulfillment, ensuring accurate processing and on-time delivery across marketplaces. Communicated with suppliers, warehouses, and logistics partners to confirm inventory availability and shipment schedules. Monitored shipments and proactively resolved delivery delays, discrepancies, and fulfillment issues. Evaluated fulfillment and shipping options to balance cost efficiency and delivery speed.
INTELEGENCIA, full_time
Sep 2021 to Jan 2024
·Managed multi-platform product listings: Listed products on Amazon, Walmart, eBay, Newegg, Wish, Target+, and Backmarket with consistent and accurate information. Streamlined listing processes: Used manual and bulk upload methods for efficient product listings, creating new listings as needed. Maintained marketplace account health: Monitored and optimized account performance to ensure compliance with platform policies. Optimized listings with Helium 10/Zonguro: Applied Helium 10 for keyword identification and listing optimization to boost visibility and sales. Managed marketplaces with ChannelAdvisor: Oversaw e-commerce operations, marketing, and other functions through ChannelAdvisor. Corrected SKU errors in ChannelAdvisor: Identified and fixed SKU discrepancies to ensure accurate product identification and inventory. Resolved Amazon Seller Central issues: Addressed and resolved problems on Amazon Seller Central for a smooth selling experience. Secured Amazon brand approval: Obtained brand approval on Amazon for enhanced listing features and greater visibility. Processed FBA reimbursement claims: Filed claims for FBA shipment issues using Sifted Tool for timely resolution and compensation. Generated purchase orders with PO tool: Created purchase orders for vendors efficiently using the PO tool.