Onboarding Specialist | Customer Support | Technical Support | Sales
Metro Manila, Caloocan, Philippines
Results-driven customer experience, sales, and operations professional with 8+ years of experience across BPO, telecommunications, real estate, and client support environments. Proven track record of increasing revenue through upselling, improving retention, streamlining workflows, and leading frontline teams to exceed KPIs. Promoted into leadership support roles based on performance, reliability, and ability to drive operational improvements. Skilled in CRM administration, client onboarding, website management, customer service, sales strategy, and team coordination. Recognized for adaptability, strong communication, and delivering measurable business impact.
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