Virtual Assistant | Property Management & Owners Corporation Support
La Union
Detail-oriented Virtual Assistant with experience in property management and Australian owners corporation administration. Skilled in managing guest communications, reservations, property maintenance coordination, cleaning schedules, invoicing, and daily property operations. Experienced in owners corporation administration, including contractor invoice processing, remittances, levy issuance, debt recovery, owners corporation certificates, and submetering. Highly organised, adaptable, and committed to maintaining accurate records, providing excellent client support, and ensuring smooth and efficient property management operations.
TeamStays, part_time
Jan 2026 to Present
Managed enquiries and communications with accommodation providers and bookers, sourced suitable properties and accommodation providers, and matched accommodation options based on specific booking requirements. Contacted property operators to discuss availability and encourage bid submissions. Assisted with website testing and provided suggestions to improve platform functionality and user navigation.
Cambridge Stays / R&O Property Experts, part_time
Jul 2024 to Present
Managed guest communications and enquiries, coordinated pre-arrival requirements, and prepared invoices and payment receipts. Maintained daily cleaning schedules to ensure properties were ready for upcoming check-ins and check-outs. Provided quotations for direct booking enquiries and delivered excellent customer service by addressing guest concerns, ensuring smooth stays, and proactively requesting guest reviews.
The Business Ladies in Red, full_time
Jul 2024 to Present
Processed contractor invoices for owners corporation management and prepared remittance advice for contractors. Managed levy issuance, assisted with debt recovery, and handled general administrative tasks. Prepared and issued owners corporation certificates and processed submeterings.