Thea M.

Virtual Assistant

Bulacan

Overview

Have a 4 years of experience in the retail and customer service industry and most recentlt work as a Video editor in a small shoe shop. Throughout my experience I regulary haldled inbound and outbound call, appointment scheduling, lead management and attending to a customer complaints under pressure.

Skills and Tools

• Calendar Management
• Google Calendar
• Email Management
• Data Entry
• Internet Research
• Travel Coordination
• Travel Booking
• Meeting Coordination
• Document Management
• File Organization
• Google Workspace
• Task Management
• Google Meet
• Google Drive
• Microsoft 365
• Microsoft Office
• Microsoft Outlook
• Microsoft Word
• Microsoft Excel
• Microsoft PowerPoint
• Zoom
• Discord
• Project Management
• Client Communication
• Appointment Booking
• Microsoft Teams
• Scheduling
• Google Sheets Advanced

Work History

• Video Editor

  Sole Cleaners, full_time

  Nov 2025 to Apr 2026

  Video editor for promotional banners and for events.

• Customer Service Representative

  Puregold, full_time

  Mar 2019 to Mar 2024