Customer Support Agent
Metro Manila
I am a former call center agent with experience with companies like Alorica and Infinity Support. I am able to resolve chats within a timely manner and provide straight forward answers.
Infinity Support, full_time
Sep 2024 to Aug 2025
- Handles Account and Enrollment concerns - Maintained the business standards and strived to reach the monthly score quota.
Alorica, full_time
Oct 2023 to Aug 2024
- Handled bills and other account-related requests from inbound callers. - Maintained following the standards of business and strived to reach the quota per month. - Provided technical support