Technical Sales Specialist
Bulacan
I am a dedicated Technical Sales Representative with a passion for bridging the gap between innovative technology and customer needs. With expertise in understanding complex products and translating their value clearly, I excel at building strong relationships and delivering tailored solutions that drive success. My approach combines technical knowledge with effective communication, ensuring clients feel confident and informed every step of the way. I thrive on challenges and enjoy helping businesses find the right tools to solve their problems and grow. Beyond sales, I am always eager to learn about the latest industry trends and technologies, continuously sharpening my skills to provide the best possible service.
TaskUs, full_time
Sep 2024 to May 2026
Provided end-to-end technical support for home security hardware and software, maintaining a high resolution rate for complex connectivity and system issues. Leveraged technical expertise during inbound calls to identify gaps in customer security setups, successfully recommending and upselling integrated solutions to enhance home safety. Managed high-volume inbound inquiries for home security systems, balancing real-time technical troubleshooting with strategic sales conversations. Mastered the ability to explain complex security technology to non-technical users, converting support interactions into sales opportunities by identifying customer needs and presenting appropriate product upgrades.