Customer Service Specialist | Mentor | Data Annotator
Tarlac
I consider myself as a hardworking and very motivated person. I am reliable, detail-oriented, and eager to learn new skills. I do have 2years of experience in the BPO industry as a Customer Service Specialist and Mentor. I also do have an experience as a data annotator wherein we are handling artificial intelligence and labeling recordings and images. I can provide a quality work and eager to be trained and acquire more skills.
Sutherland Global Services, full_time
Nov 2023 to Nov 2025
We used to handle fleet fuel cards, check, tires, card orders, billing and credit approval. I was promoted as a Mentor to guide the agents resolving their customer issues and by bypassing the process and tools for them.