Executive Assistant | GoHighLevel
Metro Manila
Hi, I’m Eilanna, an Executive Assistant with hands-on GoHighLevel experience, supporting US and Australian teams since 2019. At Element47, I managed clients’ GHL accounts, fixed workflow and automation issues, and handled supplier communication. At Agency Designs Digital, I built funnels, email automations, and website edits. I can take over your inbox, scheduling, and follow-ups, and keep your GHL pipelines, SMS/email workflows, and A2P registrations running smoothly. Organized, proactive, and comfortable working independently across time zones.
Element47, full_time
Oct 2025 to May 2026
Managed and qualified new leads, booked appointments, joined sales calls, and followed up on client data and documents. Prepared and tracked proposals, updated clients on schedules, and coordinated with operations for seamless service delivery. Created and managed landing pages, email newsletters, and marketing campaigns using GoHighLevel (GHL). Maintained CRM data, monitored sales pipeline, and ensured timely follow-ups to maximize conversions. Contacted and qualified inbound leads across marketing channels, booked sales appointments, and advanced leads through the sales pipeline, resulting in 312 qualified leads generated in 60 days with a 28% meeting-booking conversion rate.
Full Coverage Building Maintenance, full_time
Apr 2024 to Apr 2026
Handled company-wide emails and phone inquiries, ensuring customer inquiries were addressed and directed to the right contacts. Processed quote requests, updated the CRM (Aroflo), and ensured project details were recorded for smooth operations. Closed out declined jobs weekly, maintained organized records, and supported seamless workflow management.
PianoAlpharetta, full_time
Aug 2022 to Jan 2024
Coordinated student payment plans, processed charges, and ensured timely follow-ups to keep accounts up to date. Managed phone and email inquiries, explained policies, and updated class schedules to ensure smooth operations. Assisted the Studio Manager with prospective student lists, prepared reports, and guided clients through enrollment processes.
Better Earth Solar, full_time
Feb 2021 to Apr 2022
Monitored project progress, tracked milestones, and provided regular updates to sales reps and team leaders. Worked with multiple departments to address project needs, ensuring smooth operations and timely completion. Strategically assigned leads, helping increase efficiency and successful deal closures.
AgentB Realtor, part_time
Aug 2020 to Dec 2025
Emirates Options Advertising, full_time
Feb 2019 to Feb 2020
Handled calls, emails, and coordinated with clients and suppliers on behalf of the Managing Director. Organized exhibitions and trade fairs, ensuring smooth execution. Handled bookkeeping, payroll processing, and financial documentation.