Executive Virtual Assistant
Davao del Norte, Tagum, Philippines
Managed administrative duties including email correspondence, calendar scheduling, and data entry. Handled client communication, appointments, and follow-ups to ensure smooth operations. Created reports, estimates, or invoices as required. Coordinated with vendors, contractors, or third-party service providers. Managed social media accounts, content posting, and audience engagement (if applicable). Assisted in problem resolution, including escalations and warranty or service coordination. Performed additional tasks as needed to support the team or client efficiently.
Top Notch Home Services , full_time
Jan 2024 to Feb 2026
I worked as an Executive Virtual Assistant, supporting my client with estimates using Xactimate, preparing invoices, managing emails, and handling contractor/vendor portals. I coordinated with warranty companies to submit diagnoses and obtain authorizations, ordered necessary parts, inquired about replacement amounts, contacted relevant parties, and performed other administrative tasks to ensure smooth operations.
Surge Virtual Assistant, freelance
Feb 2023 to Dec 2025
I worked as a Virtual Assistant for online coaches, managing social media, scheduling appointments, organizing calendars, and handling general administrative tasks to support smooth business operations.
iQor Philippines , full_time
Jun 2020 to Present
Handles incoming customer inquiries, provides product or service information, resolves routine issues, and ensures a positive customer experience. As an Escalation Specialist, they manage complex or high-priority cases that require advanced problem-solving, coordinating with multiple departments to resolve complaints efficiently while maintaining professionalism and customer satisfaction.
Solar Panel Company, freelance
Feb 2020 to Jun 2020
Contacts potential customers, qualifies leads, and schedules consultations for solar panel installations. They follow up on inbound and outbound inquiries, maintain accurate records in the CRM, and ensure timely communication with clients. Professionalism, clear communication, and attention to detail are essential in coordinating appointments and supporting the sales team.
DMG MEDIA GROUP, freelance
Jan 2019 to Feb 2020
I am Doing inbound and outbound call to potential clients, responds to inquiries, and gathers basic case information to determine if they are a good fit for the firm. They schedule consultations with attorneys, maintain accurate records in the CRM, and follow up with leads to ensure appointments are kept. Professional communication and confidentiality are essential in all interactions.