Registered Nurse | HIPAA-Certified Medical Virtual Assistant
Benguet, Baguio, Philippines
Hi, I'm Elizabeth, a Registered Nurse and HIPAA-Certified Medical Virtual Assistant with experience supporting healthcare providers through medical scheduling, patient coordination, EMR/EHR documentation, medical records management, email and calendar management, and administrative support. I am detail-oriented, organized, and committed to accuracy, confidentiality, and excellent patient service. I learn new systems quickly and work efficiently with minimal supervision. My goal is to help healthcare practices streamline daily operations so providers can focus on delivering quality patient care. I would be excited to become a reliable member of your team and provide the professional support your practice needs.
At Your Side Homecare, full_time
Nov 2023 to Jun 2024
Coordinated and scheduled caregiver appointments based on client needs, caregiver availability, and scheduling preferences using SwyftOps and Clarity. Managed caregiver calendars, optimized schedules, resolved conflicts, and ensured accurate shift coverage to maintain efficient daily operations. Conducted candidate pre-employment assessments using CareerPlug, evaluating skills, behavioral traits, and organizational fit before accurately processing employee information in Viventium. Maintained accurate scheduling records and employee data while ensuring confidentiality, attention to detail, and compliance with company policies. Collaborated with caregivers, clients, and internal teams to coordinate schedule changes, communicate updates, and ensure continuity of care.