Chat Support Email Management
Leyte
Dedicated chat support that offers flexible and accurate customer service.
Philippine Seven Corporation, full_time
May 2025 to Jul 2026
TaskUs, full_time
Oct 2022 to Jul 2024
●Handled concerns from patients and doing outbound calls to clients in regards to appointment scheduling, insurance verification and general health service concerns. ● Verified clients' sensitive information and updated records accurately within Electronic Health Record. ● Coordinated with medical staff, billing departments, and insurance providers to resolve patients' concerns efficiently.