Executive Assistant | Calendar Inbox Management | Google Workspace
Lanao del Norte
Hi, I’m Jonh Paul, a Executive Assistant VA With a strong background in digital content creation, graphic design, and short-form and long-form video editing, I help brands elevate their online presence and connect with their target audience. Beyond everyday social media management, I bring extensive experience in creative direction and team coordination—having previously spearheaded large-scale, performance-based advocacy projects from the ground up. I blend technical proficiency in tools like Adobe Premiere Pro, After Effects, and Canva with a sharp eye for engaging aesthetics, ensuring that every piece of content not only looks professional but drives meaningful engagement.
MSU – Iligan Institute of Technology, internship
Sep 2025 to Dec 2025
Taught Ecocriticism and Environmental Values (Ekokritisismo at Pagpapahalaga sa Kalikasan) to an undergraduate course averaging 40 students per section, covering eco-literary works, ecocriticism theory, and environmental law. Developed quizzes, exams, and homework assignments to assess student comprehension across the full semester curriculum.
Friends Radio, internship
Sep 2025 to Nov 2025
Wrote and delivered news segments for on-air broadcast, ensuring accurate and timely reporting for listeners. Conducted interviews with guests, drawing on strong communication and Filipino/English bilingual skills to engage a diverse audience. Applied journalistic principles to research, fact-check, and structure content for radio segments.
GROWTH OFA, full_time
Sep 2024 to Jul 2026
Delivers timely, professional responses across 100–500 customer chats daily, maintaining an average response time of 1–2 minutes to improve user satisfaction. Optimizes multitasking across high-volume, simultaneous chat threads, prioritizing by urgency and importance to sustain fast response times during peak traffic periods handling up to 500 daily conversations. Contributes chat activity insights during regular team meetings, informing policy updates and process enhancements adopted by the team. Handles direct messages and customer support inquiries across Facebook and Meta Business Suite, maintaining quality control and accuracy across 100+ daily client-facing interactions.
NATIVE CAMP, full_time
Jun 2022 to Oct 2022
Taught basic English and grammar to an average of 10 students per day, developing customized lesson plans and hands-on activities to boost engagement. Built strong working relationships with students, parents, and colleagues through consistent, clear communication, fostering a supportive learning environment. Managed classroom behavior by establishing expectations and consistently enforcing rules, improving overall class conduct.
Upsera Jewelry Company, full_time
Sep 2021 to Apr 2022
Designed print materials, brochures, banners, and signage for client marketing campaigns, translating brand concepts into finished creative assets. Created social media graphics that drove increased user engagement and online visibility for the client's brand.