Technical Support VA | Customer Support VA | Project Manager VA
Cavite
Supporting businesses with customer/technical support service since 2023. I managed projects for startup caoching businesses and supported customer queries for tech and financial businesses. I can do Zapier and Make automations, manage CRM's like HubSpot, and assist business customers
Capital One, full_time
Jun 2025 to Oct 2025
Assisted Credit Card customer inqueries, account modification/requests, Balance inquiries, password reset, login assistance, credit limit increase, payment plan options.
Concentrix, full_time
Sep 2023 to Feb 2024
Supported Customers of QuickBooks Online Premium subscription tier, assisted in software troubleshooting, recommended subscription tiers according to their business, assisted bank reconciliation, and other functionalities